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We never convert our music to WMA music format, but somehow downloaded music still have. iTunes Mac not able to add WMA files into music library (maybe copyright issue?). Anyway there is a workaround to bypass the music format compatibility issue:

1. Install Flip4Mac Windows Media component, then your QuickTime manage to play WMA files.
2. Open WMA music file in QuickTime, then click File > Save As > Movie format.
3. Add converted music in .MOV format into iTunes Library. (more…)